10 Things to Know BEFORE Having Your Car Repaired 1. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally. 2. Never drive a car that could be unsafe because of damages. 3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask the insurance company inspect the car here. 4. By law, you are NOT required to obtain only one estimate or appraisal. 5. You have the right to go to the repair shop of your choice. Your insurance company can not require you to go to a particular shop. Some insurance companies may tell you that you must go to one their "preferred shops," this is untrue and against the law. 6. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us. Keep in mind lower is not always better! 7. Choose a shop that has modern unibody repair equipment and employs I-CAR certified technicians who are up to date with ongoing training. 8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts. Some estimates differ in price due to the quotation of aftermarket or salvage parts instead or original manufacturer parts. 9. Ask if the shop offers a repair warranty. 10. Let us help you negotiate your claim with the insurance company. You will receive the finest quality repairs available because we have assembled the finest technicians, have the best equipment, and use only the finest materials available. We pledge to you of honesty, integrity, safety, and craftsmanship in every repair we do, because the safety of your family depends on a quality repair. If you have any questions, please ask us. Our trained professionals are ready and willing to help you in any way they can.